Terms & Conditions

Welcome to globalcarpetsflooring.shop. This website primarily serves customers by offering retail sales of wallpaper, carpets, floor mats, and other wall and floor decoration products. By using this website or purchasing our products, you acknowledge that you have read, understood, and agreed to the following Terms of Service.

  1. Acceptance of Terms
    By accessing, browsing, or using this website, you agree to comply with these Terms of Service and any other relevant policies published on the site. If you do not agree with any part of these terms, please discontinue use of the website.
    We reserve the right to update these terms based on business needs, legal requirements, or changes to our services. Updated terms become effective immediately upon posting.
  2. Product Information
    We strive to ensure the accuracy of product names, images, specifications, colors, dimensions, and pricing information on the website. However, due to variations in display settings across different devices, the actual color of a product may differ slightly from the images shown online.
    Product inventory, specifications, and availability are subject to change at any time; we reserve the right to adjust product information as necessary.
  3. Orders and Purchases
    Once a customer submits an order, we process it based on inventory and order details. Final acceptance of an order is subject to our confirmation and processing.
    If an order cannot be fulfilled due to insufficient stock, errors in information, technical issues, or other valid reasons, we may contact the customer to cancel the order and handle any payments made in accordance with applicable rules.
  4. Billing and One-Time Sales
    Products sold on this website are subject to one-time purchase and sale transactions.
    Upon completion of an order, the amount paid covers the specific goods and associated fees for that order; the transaction does not involve subscriptions, automatic renewals, or recurring charges. Unless explicitly stated otherwise on the order page, we will not automatically charge customers for subsequent fees following a completed purchase.
    Customers are responsible for providing accurate and complete billing and payment information. The total order amount may include the product price, applicable shipping fees, and relevant taxes required by law.
  5. Payment
    We may process online payments through secure third-party payment services. Customers must ensure that the payment method used belongs to them or that they are legally authorized to use it.
    We reserve the right to suspend or cancel orders if payment fails, is declined, or involves a risk of fraudulent or abnormal transactions.
  6. Delivery
    We provide delivery services based on the order destination, product type, and shipping arrangements. Estimated delivery times are for reference only; actual delivery times may be affected by logistics, weather, public holidays, inventory levels, and other factors beyond our control.
    Customers must provide accurate delivery addresses and contact information. Delivery issues resulting from incorrect information provided by the customer may incur additional charges.
  7. Returns and Refunds
    We process returns and refunds in accordance with applicable UK and European consumer protection laws and the return/exchange policy published on this website.
    Customers may submit a request following the relevant procedures if products have quality issues, if the wrong items were received, or if the products meet applicable statutory return criteria. Certain items may be ineligible for unconditional returns due to their nature, customization, or other legally permitted exceptions.
  8. Intellectual Property
    All content on this website—including but not limited to text, product descriptions, images, graphics, page designs, logos, layouts, software, and other materials—is the intellectual property of the website operator or relevant rights holders and is protected by applicable intellectual property laws.
    No individual or organization may copy, modify, reproduce, disseminate, sell, display, republish, or otherwise use the website’s content for commercial purposes without written permission.
    Customers may browse and use the website for personal, non-commercial purposes but must not infringe upon the intellectual property rights of the relevant rights holders in any way.
  9. Website Use
    You agree to use the website lawfully and reasonably and shall not:
    use the website for illegal or fraudulent purposes;
    interfere with the website’s normal operation or server security;
    gain unauthorized access to the website’s backend or other restricted areas;
    upload malicious programs, viruses, or other harmful content;
    collect other users’ information without authorization;
    infringe upon the intellectual property rights, privacy rights, or other legal interests of others.
    We reserve the right to restrict or terminate a user’s access to the website if any violation of these terms is discovered.
  10. Third-Party Services and Links
    This website may utilize third-party services—such as payment processing, logistics, or website analytics—and may contain links to third-party websites. Third-party services operate according to their own terms and privacy policies.
    We assume no liability beyond that required by law regarding the content, services, security, or operational practices of third-party websites.
  11. Disclaimer
    We make reasonable efforts to ensure the website operates continuously and properly; however, we cannot guarantee that the website will always be uninterrupted, completely error-free, or unaffected by technical issues. To the maximum extent permitted by law, we shall not be liable—beyond the requirements of applicable law—for losses caused by events beyond our control, network failures, logistics delays, issues with third-party services, or other causes outside our reasonable control.
    Nothing in these terms is intended to exclude or limit any rights that consumers possess under the law and which cannot be lawfully excluded or limited.
  12. Privacy Protection
    We process customers’ personal information in accordance with applicable data protection laws and the website’s privacy policy. Please refer to our privacy policy for details regarding the collection, use, storage, and protection of personal information.
  13. Termination of Terms
    If a user violates these Terms of Service or engages in conduct that affects the normal operation or security of the website or the rights and interests of other users, we may restrict or terminate their access to the website to the extent permitted by law.
    Termination of these terms does not affect orders, payments, refunds, or other obligations that arose prior to termination and must continue to be fulfilled in accordance with the law.
  14. Governing Law
    These Terms of Service shall be interpreted and enforced in accordance with applicable UK law and relevant consumer protection regulations. These terms do not exclude or limit any mandatory rights to which consumers are entitled by law.
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