Privacy Policy

globalcarpetsflooring.shop values ​​your privacy and is committed to protecting the personal information you provide while browsing our website, purchasing products, and communicating with us. This Privacy Policy outlines how we collect, use, store, and protect your information.

  1. Information We Collect
    We may collect the following information when you browse the website, place an order, create an account, or contact us:
    Name, email address, and phone number;
    Billing and shipping addresses;
    Information related to orders, payments, and transactions;
    Inquiries or feedback you voluntarily submit to us;
    IP address, browser type, device information, and website usage data.
    We collect relevant information only to the extent necessary to provide services and conduct business operations.
  2. Use of Information
    We may use your personal information to:
    Process and deliver your orders;
    Process payments and related transactions;
    Respond to customer inquiries and provide after-sales support;
    Send important notifications regarding orders, accounts, or services;
    Improve website functionality, products, and the shopping experience;
    Prevent fraud, abuse, and other unauthorized activities;
    Send marketing communications, subject to obtaining appropriate consent.
    We do not sell your personal information to third parties.
  3. Payment Information
    Online payments may be processed through third-party payment service providers. Your payment information may be handled directly by the relevant payment service provider in accordance with their privacy policies and security standards; generally, we do not directly store complete credit card details.
  4. Information Sharing
    To fulfill orders and provide website services, we may share relevant information—to the extent necessary—with trusted service providers, such as payment processors, logistics and delivery services, and website hosting and technical service providers.
    These third parties may use your information only as required to provide the relevant services and are expected to take reasonable measures to protect your personal data.
  5. Cookies
    Our website may use cookies and similar technologies to remember your preferences, analyze website usage, improve functionality, and enhance your browsing experience.
    You can manage or delete cookies through your browser settings. Please note that disabling certain cookies may affect the proper functioning of some website features.
  6. Data Security
    We implement reasonable technical and administrative measures to protect your personal information against unauthorized access, use, modification, or disclosure. However, please be aware that absolute security cannot be guaranteed for internet transmissions or electronic storage.
  7. Data Retention
    We retain your personal information for the period necessary to meet business needs, legal obligations, and requirements for dispute resolution. When the information is no longer reasonably necessary to retain, we will delete or anonymize it in accordance with applicable requirements.
  8. Your Privacy Rights
    Under applicable data protection laws, you may have rights such as the right to access, correct, or delete your personal information, as well as the right to restrict or object to certain data processing activities.
    If you wish to exercise these rights, please contact us via our customer service email. We may need to verify your identity before processing your request.
  9. Third-Party Websites
    Our website may contain links to third-party websites or services. These third-party websites have their own privacy policies and data processing rules, and we are not responsible for their privacy practices. We recommend reviewing the relevant privacy policies before visiting third-party websites.
  10. Minors
    This website is not specifically directed at minors. We do not knowingly collect unnecessary personal information from minors. If you believe we may have collected such information, please contact us promptly.
  11. Updates to the Privacy Policy
    We may update this Privacy Policy to reflect changes in our business, legal requirements, or website functionality. Updated content will be posted on this page, and the date of the latest update will be indicated where applicable.
×