globalcarpetsflooring.shop offers wallpaper, carpets, floor mats, and other interior décor products. We arrange appropriate shipping methods based on the order destination, product type, and actual logistics conditions.
- Order Processing Time
Once payment is confirmed, we typically require 1–3 business days to review, pick, pack, and prepare the order for shipment.
Some items may require longer processing times due to stock availability, dimensions, or order volume. In the event of a significant delay, we will make every effort to notify you using the contact information provided. - Shipping Within the UK
Orders within the UK are typically expected to arrive within 2–5 business days after dispatch.
Remote areas, the Scottish Highlands, islands, and other special delivery zones may require additional transit time. - European and International Shipping
Orders to European destinations outside the UK are typically expected to arrive within 5–12 business days after dispatch.
Orders to other international destinations are typically expected to arrive within 7–15 business days after dispatch. Actual transit times may be affected by customs inspections, local logistics networks, weather, public holidays, and other factors beyond our control. The timeframes above are estimates only and do not constitute a guaranteed delivery date. - Logistics Partners
Depending on the destination, package size, and specific shipping requirements, we may use various logistics providers, including:
Royal Mail
Evri
DPD
DHL
FedEx
UPS
The specific carrier may vary based on the order details. Once the order has been dispatched, we will provide tracking information (where applicable) so you can monitor the shipment status. - International Shipping and Import/Export Standards
For orders outside the UK, we ship in accordance with applicable UK export regulations, the import requirements of the destination country or region, and relevant customs rules.
International orders may be subject to:
Import duties;
VAT or other consumption taxes;
Customs processing fees;
Local customs clearance charges;
Other import-related fees required by law.
Unless the order page or relevant documentation explicitly states that these costs are included, any import taxes, duties, and customs clearance fees incurred in the destination country are generally the responsibility of the recipient, in accordance with local laws.
It is the customer’s responsibility to ensure that the provided delivery information is accurate and complete, and that the purchased products comply with the import regulations of the destination country or region. - Customs Inspection
International packages may be subject to customs inspection at the destination. The duration of customs inspections is determined by relevant government agencies; we cannot control or guarantee specific customs clearance times.
If a package is delayed, returned, or incurs additional costs due to inaccurate information provided by the recipient, refusal to pay legally required import fees, or non-compliance with local import regulations, the recipient may be held liable for the associated costs. - Delivery Address
Customers must provide a complete and accurate name, address, postal code, and contact telephone number when placing an order.
If delivery fails due to an incorrect or incomplete address or an inability to contact the recipient, we may need to reschedule delivery or return the package, depending on the circumstances. The customer may be responsible for any additional shipping costs incurred as a result. - Package Tracking
For shipping methods that include tracking services, we will provide the relevant tracking information after the order has been dispatched.
It may take some time for tracking information to update in the carrier’s system. If a package shows as “in transit” but lacks recent scan records, please wait for further updates from the logistics system. - Delays and Force Majeure
Delivery times may be affected by adverse weather, traffic issues, public holidays, strikes, customs inspections, port or airport congestion, logistics system failures, and other events beyond our reasonable control.
In the event of delivery delays caused by such uncontrollable factors, we will make reasonable efforts to communicate with the logistics provider and assist the customer in checking the package status. - Damaged or Lost Packages
Upon receipt, customers are advised to promptly inspect the condition of the outer packaging and the items inside.
If you discover obvious damage to the items caused during transit, please contact us as soon as possible. Please provide your order details along with necessary photos or other supporting evidence so that we can investigate the matter with the logistics provider.
If the logistics provider confirms that a package is lost, we will assist in arranging a replacement or a refund, subject to the specific circumstances and applicable laws. - One-Time Purchase Policy
Products sold on this website are one-time purchases. The amount paid by the customer covers the items in the current order and associated shipping costs; this does not constitute a subscription or an automatic renewal service.
Unless the customer places a new order, we will not automatically charge for subsequent products or shipping fees based on past purchases.